Contact information
Contact Information
Last updated: 23 June 2026
If you have any questions about your order, shipping, returns, products or our store, please contact us.
We aim to respond to customer enquiries within 1–2 business days.
Business Hours
Monday to Friday
9:00 am – 5:00 pm
Sydney time, excluding public holidays
Returns
If you would like to request a return, exchange or refund, please contact us first at:
Please include your order number and a brief description of the issue.
Return Address
Approved returns should be sent to:
DANVOK Returns
3/10A Durkin Place
Peakhurst NSW 2210
Australia
Please do not send items back without contacting us first. Items returned without prior approval may not be accepted.
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