Terms of service

Terms of Service

Last updated: 23 June 2026

Welcome to DANVOK. These Terms of Service apply when you visit our website, browse our store, create an account, place an order, or purchase products from us.

By using our website or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy.

1. About DANVOK

This website is operated by DANVOK.

Contact email: info@danvok.com

DANVOK sells general retail products, including practical everyday goods, outdoor products, travel accessories, batteries, tools, fishing accessories and related items.

1. Use of Our Website

You may use our website for lawful personal shopping and browsing purposes only.

You must not misuse our website, interfere with its security, attempt to gain unauthorised access, upload malicious code, scrape data without permission, or use the website in a way that may damage DANVOK, Shopify, our customers or third parties.

1. Product Information

We make reasonable efforts to ensure that product descriptions, photos, prices, availability and other information on our website are accurate.

However, minor differences may occur. Product colours, packaging or appearance may vary slightly due to screen settings, manufacturer changes, photography, lighting or product updates.

Product availability, descriptions and prices may change without notice.

1. Orders

When you place an order, you are making an offer to purchase the products in your cart.

We may accept, decline or cancel an order if there is an error, stock issue, suspected fraud, payment issue, incorrect address, shipping restriction, or another reasonable reason.

After placing an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not prevent us from contacting you if there is an issue that needs to be resolved.

1. Pricing and Payment

All prices are listed in Australian dollars unless otherwise stated.

Prices may include GST where applicable.

Shipping costs, if any, will be shown at checkout before you complete your order.

Payment must be made using one of the payment methods available at checkout. By submitting payment information, you confirm that you are authorised to use that payment method.

1. Shipping and Delivery

We currently ship within Australia only.

Delivery times shown on our website or at checkout are estimates only. Actual delivery times may vary due to carrier delays, public holidays, weather, address issues, high order volumes or events outside our control.

Please ensure your shipping address, email address and phone number are accurate before completing your order.

More information is available in our Shipping Policy.

1. Returns, Refunds and Consumer Guarantees

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a repair, replacement or refund if a product has a major failure, is faulty, is unsafe, is not of acceptable quality, or does not match its description.

Nothing in these Terms limits your rights under the Australian Consumer Law.

Change of mind returns and other return conditions are explained in our Refund Policy.

1. Batteries, Outdoor Products and Product Safety

Some products may require safe handling, correct storage or careful use. This may include batteries, tools, outdoor accessories, fishing products and similar goods.

You must follow all product instructions, warnings and safety information supplied with the product or shown on our website.

DANVOK is not responsible for loss, damage or injury caused by misuse, unsafe handling, incorrect installation, unauthorised modification, failure to follow instructions, or use of a product for an unsuitable purpose.

1. Accounts

You may be able to create or use a customer account on our website.

You are responsible for keeping your account details secure and for ensuring that the information you provide is accurate and current.

Please contact us if you believe your account has been accessed without permission.

1. Promotions and Discounts

From time to time, we may offer discounts, promotions or special offers.

Promotions may be subject to additional terms, expiry dates, stock limits, minimum order values or other conditions.

Unless stated otherwise, discounts cannot be exchanged for cash and may not be combined with other offers.

1. Intellectual Property

All content on our website, including text, images, logos, graphics, product content, layout and design, is owned by or licensed to DANVOK, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish or use our content for commercial purposes without our written permission.

1. Third-Party Services and Links

Our website may include links or tools provided by third parties, including Shopify, payment providers, shipping providers or other service providers.

We are not responsible for third-party websites, services, content, policies or actions. Your use of third-party services may be subject to their own terms and policies.

1. Privacy

We collect and use personal information in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that your information may be processed by DANVOK, Shopify, payment providers, delivery providers and other service providers where necessary to operate our store and fulfil your order.

1. Errors and Inaccuracies

Occasionally, our website may contain errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or delivery times.

We reserve the right to correct any errors and to update or cancel affected orders where reasonably necessary. If an order is cancelled after payment has been taken, we will refund the amount paid for the cancelled item or order.

1. Limitation of Liability

To the extent permitted by law, DANVOK is not liable for indirect, incidental, special or consequential loss, including loss of profits, loss of business, loss of data or loss of opportunity.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot be excluded under Australian Consumer Law or other applicable laws.

1. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

You and DANVOK agree to the jurisdiction of the courts of New South Wales, Australia, subject to any rights you may have under applicable consumer protection laws.

1. Changes to These Terms

We may update these Terms from time to time by posting the updated version on our website.

The updated Terms will apply from the date they are posted, unless otherwise stated.

1. Contact Us

If you have any questions about these Terms of Service, please contact us at:

DANVOK
Email: info@danvok.com
Australia